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 75790 .. "set" not working ...
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djbeam
Starting Member

Canada
6 Posts

Posted - 05/10/2012 :  12:11:44 PM  Show Profile  Reply with Quote
I have had two batches of this camera that were delivered to me with 2 months separation.

The first delivered unit .. the "set" and "go" .. work fine with the push interface.

However I have tested 2 of the 4 most recent units .. and in both cases the "set" does not work .. thus the "go" will not function either.

I anyone else having this issue....

Don

Tfitzpatri8
Administrator

USA
8604 Posts

Posted - 05/10/2012 :  12:25:57 PM  Show Profile  Reply with Quote
Which browser and version are you using in the first vs. the latest test?

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djbeam
Starting Member

Canada
6 Posts

Posted - 05/10/2012 :  12:58:13 PM  Show Profile  Reply with Quote
Firefox, 12.0
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Tfitzpatri8
Administrator

USA
8604 Posts

Posted - 05/10/2012 :  1:12:00 PM  Show Profile  Reply with Quote
Are you using a camera Administrator account to log into all devices?

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djbeam
Starting Member

Canada
6 Posts

Posted - 05/10/2012 :  1:27:32 PM  Show Profile  Reply with Quote
based on the user setting of "administrator" .. I would suspect so .. and as I am the only user
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djbeam
Starting Member

Canada
6 Posts

Posted - 05/10/2012 :  6:04:00 PM  Show Profile  Reply with Quote
I have tried other browsers .. and Chrome works .. thus it must be a firefox issue .. too bad
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stusviews
Moderator

USA
11474 Posts

Posted - 05/10/2012 :  6:53:21 PM  Show Profile  Visit stusviews's Homepage  Reply with Quote
I've had success with Firefox 12.0, Google Chrome 18.0.1025.168, and Safari 5.1.5. I have not had luck with Opera 11.64 which flashes only an occasional view.

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go_robot_go
New Member

USA
16 Posts

Posted - 06/12/2012 :  09:11:27 AM  Show Profile  Reply with Quote
I had problems getting the "set" and "go" links to work as well, and it ended up being a config issue.

Under PTZ Settings, I had to uncheck "disable preset". The info in the 75790 documentation seems to be incorrect. It says:
quote:
Do not uncheck the checkbox “disable preset” when you want to use the preset function; it will be effective when you reboot the device.

...which suggests to me that you have to leave that option checked in order to use presets. However, I found that after I unchecked the "disable preset" option, suddenly the "go" and "set" links worked just fine through IE, Chrome, Firefox, and even iOS Safari.
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