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DReyno
Starting Member

USA
1 Posts

Posted - 10/09/2014 :  8:31:25 PM  Show Profile  Reply with Quote
I bought 2 items online from smarthome 2 weeks ago. 1 item arrived black ir blaster covers. the second item when I check online does not indicate being shipped and my order says closed. I have been charged for the items. I call the customer Noservice number get told there are long wait times chose the call back option follow all steps and prompts 3 times and ii get no call back. I have sent 3 emails and get the standard auto response my email was received.

DR

hadiesper
Starting Member

United Arab Emirates
6 Posts

Posted - 12/07/2014 :  04:39:21 AM  Show Profile  Visit hadiesper's Homepage  Reply with Quote
I doubt you will get anywhere posting on this forum!

quote:
Originally posted by DReyno

I bought 2 items online from smarthome 2 weeks ago. 1 item arrived black ir blaster covers. the second item when I check online does not indicate being shipped and my order says closed. I have been charged for the items. I call the customer Noservice number get told there are long wait times chose the call back option follow all steps and prompts 3 times and ii get no call back. I have sent 3 emails and get the standard auto response my email was received.

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stusviews
Moderator

USA
15603 Posts

Posted - 12/07/2014 :  12:56:33 PM  Show Profile  Visit stusviews's Homepage  Reply with Quote
This is a user-to-user forum, not the company you purchased the items from. Although SH supports this forum, they're unlike to read these posts

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Maurine Valenti
Starting Member

USA
2 Posts

Posted - 12/07/2014 :  6:49:04 PM  Show Profile  Reply with Quote
Hello, I was wondering whatever happened with your complain? Did you ever get a response from them? I'm in a similar situation right now still waiting for any kind of response from them.
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