I bought 2 items online from smarthome 2 weeks ago. 1 item arrived black ir blaster covers. the second item when I check online does not indicate being shipped and my order says closed. I have been charged for the items. I call the customer Noservice number get told there are long wait times chose the call back option follow all steps and prompts 3 times and ii get no call back. I have sent 3 emails and get the standard auto response my email was received.
I doubt you will get anywhere posting on this forum!
quote:Originally posted by DReyno
I bought 2 items online from smarthome 2 weeks ago. 1 item arrived black ir blaster covers. the second item when I check online does not indicate being shipped and my order says closed. I have been charged for the items. I call the customer Noservice number get told there are long wait times chose the call back option follow all steps and prompts 3 times and ii get no call back. I have sent 3 emails and get the standard auto response my email was received.
This is a user-to-user forum, not the company you purchased the items from. Although SH supports this forum, they're unlike to read these posts
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Please don't PM with questions that can be asked in a forum.
Hello, I was wondering whatever happened with your complain? Did you ever get a response from them? I'm in a similar situation right now still waiting for any kind of response from them.
Smarthome Customer NO Service
Posted - 10/09/2014 : 8:31:25 PM
