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 75790 Can't log in with admin after reset
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ejsegrav
Starting Member

USA
3 Posts

Posted - 04/21/2017 :  07:10:19 AM  Show Profile  Reply with Quote
I did a factory reset on my Smarthome 75790 camera. I can see the camera with the IP camera tool but when I try to connect with the admin ID and a blank password it will not let me connect. No error message comes up just a refresh of the login page like it does not recognize the ID and/or password. Any ideas?

I have tried Win7 and Win10 machines and IE, Firefox and Chrome browsers.

Thanks

stusviews
Moderator

USA
15603 Posts

Posted - 04/21/2017 :  2:27:42 PM  Show Profile  Visit stusviews's Homepage  Reply with Quote
It's possible that the reset didn't "take." Try the user name and password you had been using. If that doesn't work, try a reset again.

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ejsegrav
Starting Member

USA
3 Posts

Posted - 04/28/2017 :  04:22:46 AM  Show Profile  Reply with Quote
I tried resetting several times and what I thought was my old PW. I can see it and ping it but can't connect.
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ejsegrav
Starting Member

USA
3 Posts

Posted - 05/01/2017 :  08:56:52 AM  Show Profile  Reply with Quote
Got it working...after several more resets I was able to finally connect with admin
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jimspy
Senior Member

USA
223 Posts

Posted - 08/06/2017 :  2:38:07 PM  Show Profile  Send jimspy a Yahoo! Message  Reply with Quote
How do you do a factory reset if you can't even reach the camera menu?

==JJS==
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stusviews
Moderator

USA
15603 Posts

Posted - 08/06/2017 :  4:16:19 PM  Show Profile  Visit stusviews's Homepage  Reply with Quote
quote:
Originally posted by jimspy

How do you do a factory reset if you can't even reach the camera menu?


Using the Reset button at the bottom of the base.

Stu's Views is Education and Fun. What do YOU want to VIEW today?
MathLandia High school mathematics learning fun.
Both Stu's Views and MathLandia are free websites that do not sell anything.
Saving energy is not always free. Be a world saver.

Please don't PM with questions that can be asked in a forum
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jimspy
Senior Member

USA
223 Posts

Posted - 08/07/2017 :  2:12:48 PM  Show Profile  Send jimspy a Yahoo! Message  Reply with Quote
Thanks, figured that out...but please see http://forum.smarthome.com/topic.asp?TOPIC_ID=19016.

==JJS==
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