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CDWillison
New Member

28 Posts

Posted - 04/11/2018 :  1:40:51 PM  Show Profile  Reply with Quote
Hello - I have a motion sensor 2842-222 that I wanted to add to my system controlled by ISY 99i pro. I have a number of dual band Insteon devices in the network (switches, keypads, etc.)

It appears to add the sensor to the network (using the Console) but the status is then blank, and when you click on options, it reads "Error: Request Failed". I have jumper 5 activated, and I am close to a dual band device (less than 10 feet away). Any suggestions?

BLH
Advanced Member

5705 Posts

Posted - 04/11/2018 :  3:23:58 PM  Show Profile  Reply with Quote
Battery devices show no status in the Administrative Console until it send a signal. Like motion detected.
Did you wake it up before trying the options read? Battery device are in power saving mode and have to be woken up. With the set button.
Are you sure the sensor is supported by a ISY99i as it is continued a long time ago.
Latest firmware for an ISY99i is 3.3.10.

Edited by - BLH on 04/11/2018 3:24:32 PM
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CDWillison
New Member

28 Posts

Posted - 04/11/2018 :  3:52:07 PM  Show Profile  Reply with Quote
Thanks for the tip. The sensor is actually also several years old, was purchased at more or less the same time as the controller and was sitting in its box - I just hadn't had the right application for it until now.

I did have it in its "connecting mode" with the red light flashing. I don't know if made the initial connection. Will try a firmware update. If that doesn't work, maybe I can try to get it to pair directly with one of the switches.
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BLH
Advanced Member

5705 Posts

Posted - 04/12/2018 :  03:21:07 AM  Show Profile  Reply with Quote
If it was added. It should show up in the Administrative Console.
Have you asked in the UDI Forums?
https://forum.universal-devices.com/
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