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gregcolins Posted - 02/12/2018 : 07:11:12 AM
I have a Switchlink that is retaining its memory after a factory reset (pulled air gap, waited a minute, held button, got 2 beeps). I removed the device from scenes and from the hub prior to reset. Anyone seen this? Ideas? Did I overlook something? Thx
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stusviews Posted - 02/13/2018 : 10:25:44 AM
Which specific device do you need to reset?
gregcolins Posted - 02/13/2018 : 05:51:26 AM
quote:
Originally posted by Tfitzpatri8

Just edit the scene and change the module from Both to Responder. The Hub should handle the rest



And therein lies the rub. It's not "letting me" do that.

Unfortunately I did not get to screw with it last night due to company, but I'll give it another shot tonight.
stusviews Posted - 02/12/2018 : 1:56:06 PM
For most devices, but not all, two beeps does not indicate a successful factory reset. The usual result is a very, very long beep after which the load turns on.
Tfitzpatri8 Posted - 02/12/2018 : 11:21:29 AM
Just edit the scene and change the module from Both to Responder. The Hub should handle the rest
gregcolins Posted - 02/12/2018 : 11:16:25 AM
quote:
Originally posted by Tfitzpatri8

What symptoms are you attempting to address?

Links are stored in both controller and responder units. Performing a factory reset on a controller won’t erase links in responders, so they will continue to respond (without error correction) until you unlink them or perform a factory reset on them as well.



Thanks. I will keep this in mind tonight. I may just delete all the scenes and reset the lamp module and start over.

The problem I am addressing is that I created a scene for Alexa to turn off the two bedroom scenes (lamps plus overheads) with a single command. Unfortunately I accidentally set the problem switch (which is for the lamps) as a controller of the Alexa scene. Now I can't undo it, even with a factory reset.
Tfitzpatri8 Posted - 02/12/2018 : 08:20:27 AM
What symptoms are you attempting to address?

Links are stored in both controller and responder units. Performing a factory reset on a controller won’t erase links in responders, so they will continue to respond (without error correction) until you unlink them or perform a factory reset on them as well.
gregcolins Posted - 02/12/2018 : 08:06:56 AM
I'm at work, or I'd take it out and look at the model #. I can tell you that it is less than 5 years old. I also know that when I did the reset I held the button for 5 sec and the tone automatically stopped and then beeped twice (I read there is a difference in the way new and old SWLs handle the reset).

The switch does not carry a load. It simply switches on a wall wort dimmer module connected to two lamps.
lilyoyo1 Posted - 02/12/2018 : 07:45:32 AM
What model switchlinc are you resetting and how old is it? What is it linked to?

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