|T O P I C R E V I E W
||Posted - 09/11/2019 : 12:18:04 PM
I am trying to set up my smartlinc. When I try to find my smartlinc I get the error message "Sorry, cannot find a SmartLinc on your network (public IP address). Please resend your SmartLinc's configuration and try again."
I have tried many recommendations from this forum but no use...
Waited one day
tried pinging smartlinc
Reset Smartlinc to factory settings.
Arris Cable modem (tm502g) supplied by my cable company (I can view the status page cannot change settings). It has one ethernet port. Status page shows 1 computer connected.
Connected to Linksys switch (5-port). One light is lit (out of three) in the hub the samrtlinc is connected to (link/act)
Smartlinc has steady green light at ethernet port. Light blue light steady.
|2 L A T E S T R E P L I E S (Newest First)
||Posted - 09/15/2019 : 2:21:18 PM
If you are truly using smartlinc and the smartlinc app, I wonder if the servers for it is still running. That device has been discontinued for 7 years now
||Posted - 09/11/2019 : 12:41:00 PM
Are you sure you have a SmartLinc and not a Hub? What’s the model number on the back or bottom of the unit?