Our office would like to seek your assistance about handling a wireless expense. We are encountering issues with our telecom and internet usage. How do you manage your wireless usage reports and facilitate your wireless program? Do you outsource your telecom and wireless services or just manage it internally? What's the best solution?
Difficult to respond without knowing the specific issues. What's lacking with your current usage reports? What do you want to facilitate?
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Please don't PM with questions that can be asked in a forum.
It's an age old question of cost versus benefit. As stusviews implies, you need to start by doing a trade study of what is needed and why. If you do not have a home-grown talent to do it in-house you need to hire a consultant. Then, based on the report, whether to hire an employee to manage the issue or outsource the task becomes a simple cost vs. benefit decision.