Talk About the Latest in Home Automation/Home Electronics -
Home Automation Forum

Smarthome Forum
Insteon Home Automation
Login or Register
Home | Profile | Register | Active Topics | Search | FAQ | Smarthome | Security and Privacy
 All Forums
 General Discussion
 Devices won't pair!
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

Starting Member

1 Posts

Posted - 09/25/2017 :  6:40:54 PM  Show Profile  Reply with Quote
I have a 2413U modem hooked to 15 2635-222 On/Off Modules. They were working perfectly until the business owner shut off multiple circuit breakers during operating hours. Now the modules don't communicate correctly, huge delays between Off and On, when communication even happens. I've tried Factory Resets on the Modem, as well as Module, and cannot get pairing, the lights just flash indefinitely. HouseLinc cannot detect the module on COM2

Advanced Member

15854 Posts

Posted - 09/25/2017 :  7:48:50 PM  Show Profile  Visit stusviews's Homepage  Reply with Quote
Turning breakers off should not impact the devices at all.

But the 2413U is nod just old, it's been discontinued for years. The same is true of HL. It not unlikely that the PLM dies when power was restored. There is no current version of HL nor of the PLM.

An Insteon Hub would be the least costly replacement, but that requires an internet connection plus a router.

Stu's Views is Education and Fun. What do YOU want to VIEW today?
MathLandia High school mathematics learning fun.
Both Stu's Views and MathLandia are free websites that do not sell anything.
Saving energy is not always free. Be a world saver.

Please don't PM with questions that can be asked in a forum.

Edited by - stusviews on 09/25/2017 7:49:55 PM
Go to Top of Page

Advanced Member

5769 Posts

Posted - 09/26/2017 :  03:12:48 AM  Show Profile  Reply with Quote
I believe you maybe thinking of the 2414U USB PLC that has been discontinued for a long time now.
The 2413U USB PLM is still in production.

The 2413S/U PLMs have a documented power supply issue. Any module over 2 years and a few months is suspected. The Hardware 2 2443 Access Points also have the power supply issue.
Your 2413U may have been close to failing and the power cycle took it over the edge.
Is the LED on the side On and close to normal brightness?
There is a long thread on PLM failure. Over on the UDI Forum and how we fixed ours. If you are interested let us know.

Edited by - BLH on 09/26/2017 03:38:12 AM
Go to Top of Page

Advanced Member

5769 Posts

Posted - 09/26/2017 :  03:52:38 AM  Show Profile  Reply with Quote
Another thought.
If the business owner has kept some of the breakers Off. Maybe to lower power usage?
It is possible one of the circuits now Off. Had an Insteon module on it that was getting the commands between the 2413U and the On/Off modules. Also long delays could also indicate a module not responding. Like on a now Off circuit.
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
Smarthome Forum © 2000-2018 Smartlabs, Inc Go To Top Of Page
Powered By: Snitz Forums 2000 Version 3.4.07