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 Can't connect/view Camera remotely on web browser
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Starting Member

1 Posts

Posted - 03/24/2018 :  4:37:42 PM  Show Profile  Reply with Quote
Hi all,

I recently installed a new (my first) Insteon HD camera. After a lot of fiddling around and help from Mobilinc, I’m finally able to view the camera feed while away from home, but only via Mobilinc. Problem is, I’d like to also monitor using my office desktop computer via a browser.

As far as I can tell, all the necessary configs have been done (proven by the fact that I can view the camera remotely on Mobilinc). I can also connect to the camera fine using a computer and the Insteon IP camera browser, but only if I'm connected locally via wifi. However, when I try to connect remotely, and although I can “successfully” get to the camera’s login page, I then enter my user credentials expecting the camera feed to come up afterwards and, instead, I see it loading for some time and eventually it times out.

Any one have ideas as to what I’m doing wrong?

B. Galbraith

Average Member

106 Posts

Posted - 08/16/2018 :  3:30:09 PM  Show Profile  Visit Autonow's Homepage  Reply with Quote
You need to set up a port forward rule in your router. Do you have a static ip? If not you may need a ddns service.
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