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smartyhome
Starting Member

USA
12 Posts
Posted - 12/06/2018 :  2:11:35 PM  Show Profile  Reply with Quote
Hi - I have installed three 2477s switches that operate the load correctly, but when turned off, all blink green for some period of time and then beep. I have tried doing a factory reset on all of them and nothing seems to resolve the behavior. Any ideas what I am doing wrong? Thanks!

Tfitzpatri8
Administrator

USA
10676 Posts
Posted - 12/06/2018 :  2:29:12 PM  Show Profile  Reply with Quote
What process you are using to turn them off? Are you noticing the paddle sticking?
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jackman
Average Member

186 Posts
Posted - 12/06/2018 :  2:29:37 PM  Show Profile  Reply with Quote
The switch is probably set to beep and blink on traffic. If you're using an ISY or HouseLinc you can turn that feature off.
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smartyhome
Starting Member

USA
12 Posts
Posted - 12/06/2018 :  2:37:46 PM  Show Profile  Reply with Quote
jackman - just checked the app, and none are set to beep or blink on traffic.

Tfitz - I'm not noticing the paddle sticking. I am just turning them off at the switch. Also, they will respond from the app, but will not respond from Alexa.

Thanks!
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Tfitzpatri8
Administrator

USA
10676 Posts
Posted - 12/06/2018 :  3:03:33 PM  Show Profile  Reply with Quote
Describe how you turn off the switch. Are you tapping or pressing? If pressing, how long?
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smartyhome
Starting Member

USA
12 Posts
Posted - 12/06/2018 :  3:21:12 PM  Show Profile  Reply with Quote
Typically just a tap
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smartyhome
Starting Member

USA
12 Posts
Posted - 12/07/2018 :  12:07:05 PM  Show Profile  Reply with Quote
Any further thoughts on this? Thanks!
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jackman
Average Member

186 Posts
Posted - 12/07/2018 :  12:09:50 PM  Show Profile  Reply with Quote
quote:
Originally posted by smartyhome

jackman - just checked the app, and none are set to beep or blink on traffic.


What app are you using? The Insteon Android app does not have the capability to change the settings for LED blink or beep.
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smartyhome
Starting Member

USA
12 Posts
Posted - 12/07/2018 :  12:28:41 PM  Show Profile  Reply with Quote
iOS. 2245 hub. 2477s switches.
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Tfitzpatri8
Administrator

USA
10676 Posts
Posted - 12/07/2018 :  12:31:44 PM  Show Profile  Reply with Quote
Might be worth toggling that feature on, saving the setting, then off and save.
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