Hello everyone,, I am trying to set up my smartlinc. When I try to find my smartlinc I get the error message "Sorry, cannot find a SmartLinc on your network (public IP address). Please resend your SmartLinc's configuration and try again."
I have tried many recommendations from this forum but no use... Waited one day tried pinging smartlinc Reset Smartlinc to factory settings.
Using:
Arris Cable modem (tm502g) supplied by my cable company (I can view the status page cannot change settings). It has one ethernet port. Status page shows 1 computer connected.
Connected to Linksys switch (5-port). One light is lit (out of three) in the hub the samrtlinc is connected to (link/act)
Smartlinc has steady green light at ethernet port. Light blue light steady.
If you are truly using smartlinc and the smartlinc app, I wonder if the servers for it is still running. That device has been discontinued for 7 years now
I am not able to connect smartlinc to my network
Posted - 09/11/2019 : 12:18:04 PM
