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 sing Home App with Two Lutron Smart Bridges
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michaelhyatt
Starting Member

USA
2 Posts

Posted - 02/11/2020 :  2:00:32 PM  Show Profile  Visit michaelhyatt's Homepage  Reply with Quote
I am having trouble getting the Home App to integrate two Lutron Smart Bridges.

Here's the background. On my property, I have my Main House and a separate, unattached Cottage. Each of these two buildings has its own wireless network. These are two separate accounts.

I have a Lutron Smart Bridge Pro in the Main House and a Lutron Smart Bridge (not Pro) in the Cottage. Each is hardwired into the appropriate network. Each bridge is also set up as a separate Lutron account with its own distinct email address and log-in credentials. Everything works fine; however, I can only access one account at a time. If I am on the Main House account and want to adjust the lighting in the Cottage, I have to log out of the Main House account and log into the Cottage account. This works as expected, as I knew this was the limitation of the app going into it.

However, I heard that I could integrate both into the Home app and use it to control the entire system for both buildings. I have done this successfully, but here’s where it gets weird ...

When I am in the Cottage and log into that wireless network on my iPhone, I can see all the devices in both buildings. They are all online and accessible. This is exactly what I wanted. I can create scenes or automations that include devices from both houses. They work flawlessly.

However, when I am in the Main House and log into that wireless network on my iPhone, I can see all the devices in both houses, but the devices in the cottage are inaccessible. They are labeled “No Response.”
  • Why is this happening?

  • Am I missing a setting somewhere?

  • Is this because I am using a Pro version of the Bridge in the Main House and a standard version of the Bridge in the Cottage?
I would be very grateful for anyone can offer.

Edited by - michaelhyatt on 02/11/2020 2:22:30 PM

SeanM
Administrator

USA
90 Posts

Posted - 02/12/2020 :  08:15:05 AM  Show Profile  Reply with Quote
If you turn Off WiFi and use cellualr data on your phone at the Main House does it start working?
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michaelhyatt
Starting Member

USA
2 Posts

Posted - 02/12/2020 :  08:18:21 AM  Show Profile  Visit michaelhyatt's Homepage  Reply with Quote
Unfortunately, no. I ended up removing my home from the Home app and re-adding my two Smart Bridges. That fixed it, though I had to go back through the painful process of identifying all my devices, assigning them to rooms, and re-naming them. It took a couple of hours. But now it seems to be working flawlessly. Thanks for your reply.
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