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 Ecobee 3 lite switches to "away and holding"
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raharris200
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Posted - 06/21/2020 :  11:22:27 AM  Show Profile  Reply with Quote
I am new to Ecobee, but a long time user of smart thermostats (Radio Thermostat). My Ecobee 3 lite keeps switching to "away and holding" even when we are home. It is my understanding that an Ecobee 3 lite does not have an occupancy sensor (you must buy a smart sensor to get smart home/away feature), so why is it acting like we are not home. We spend the most time in our living room and sit about 15 ft away from the thermostat.

I must be missing something here.
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