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 Insteon Double tap stopped working
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bmartin15
New Member

USA
18 Posts

Posted - 07/21/2020 :  11:31:32 AM  Show Profile  Reply with Quote
I had a on off switch in my bathroom that i had programmed for a double tap command. It would turn on all the bathroom lights. It stopped working the other day. Tried going into the UDI (ISY994i) admin program and updating and trying again, didn't work. Any easy fix to this?

oberkc
Moderator

USA
4172 Posts

Posted - 07/21/2020 :  1:11:57 PM  Show Profile  Reply with Quote
Assuming it is not a device failure, I would try a couple of steps to narrow the problem down a bit.

- open the event viewer and see if it is registering commands of any type from this switch.
- right click on the switch (admin console) and “show links”. Compare that to the ISY-recorded links. Are there any mismatches?
- restore the device
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bmartin15
New Member

USA
18 Posts

Posted - 10/07/2020 :  5:11:40 PM  Show Profile  Reply with Quote
Thanks, I am not overly computer literate but i was able to reset it and then change a few things in the setting and get it working. I do have another issue and I tried the reset thing so far not working. I have two on off switches that work most of time but now starting to stop working for a while then work again. They do blink a few times when they actually do work. I can control them by voice and by the UDI Console app, as well as my google app. Is the switch going bad or something else going on?
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