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PE Nicholson
Starting Member

USA
1 Posts

Posted - 07/16/2021 :  11:04:59 AM  Show Profile  Visit PE Nicholson's Homepage  Reply with Quote
My GHN hub sees the Vivint panel, and can lock the door
It says it cannot however UNlock it.
Cannot arm or disarm, nor view the doorbell camera's view.
Any way to remedy this?

Thank you in advance.

Husband, father, cat wrangler and independent author

Tfitzpatri8
Administrator

USA
10955 Posts

Posted - 07/16/2021 :  11:18:16 AM  Show Profile  Reply with Quote
There was an issue some time back with people being able to unlock a door or open a garage by voice from outside the home by simply yelling near a door or window.

Companies changed the way the assistants work with locks and alarms to either disable unlock entirely or require an extra security code be used for unlocking. Check the Vivint skill settings on your personal assistant to see if you can enable an unlock code or password.
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